Charts not loading in EFB

I have to sign in each time in the EFB. I put my code in on my desktop I go back to the EFB select Navigraph and I get “INOP an unexpected occurrence, please reload” the screen goes blank on reload. I checked Navigraph Hub and everything ls installed . Navigraph Charts is working fine from my toolbar in the aircraft. Simbrief is working fine in the EFB as well. No issues until today

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I am quite frustrated. I bought the program to fly better. Until yesterday everything was fine. Today, without my modifying anything, nothing works anymore. Until yesterday the flight plans created with Simbrief were perfectly imported into TMB 930. Today nothing loads anymore, and if I open Navigraph from EFB it continually gives loading error. I don’t understand why things that work are being modified.

Hi,

I am sorry you are experiencing this issue. Can you please try the version linked in the comment above?

Thanks,
Jack

I installed the version following the link she says. The maps work now, but importing the flight plan from Simbrief into theTMB 930, which worked fine until yesterday, no longer works.

That fixed it! Thanks so much! I would like to know what actually it was that you fixed, and if the problem will come back.

Could you open a separate issue for this please?

In one of the previous updates, we had replaced the usage of the sim’s data store with our own one with a WASM backend. The charts app makes requests to store and read data using the data store. In our implementation, there was a race condition where a request for data would return an incorrect value which would cause that error in the charts app. That has been resolved in the version linked

Thanks for the explanation.

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Do we unzip this and place it our community folder?

Yes as per NaviGraph INOP in EFB - #37 by Ian.

Cheers
Ian

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Good morning. Thank you, but I give up. You see, I am 67 years old, and I am not among those who were born with a computer in my hands. Nor am I one of those who like to fiddle with software problems. I like to fly, since the Amiga days. Now, your program is really nice, and it worked well (for me) along with Simbrief and Msfs 2024. Until 2 days ago. Then someone decides to make automatic upgrades and nothing works anymore. You see, if everything works fine for my harware/software system, after I was able to tune the programs to each other, me, the upgrade doesn’t want it. You should at least let me decide whether I want it or not, and not ruin everything for me automatically. Quindi, grazie, e buona domenica.

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