The Charts App seems very slow. I.e. slow to respond to touch/button presses, slow to load (we’re talking 20 to 30 seconds just to load a chart). Annotations can take an age to write.
Other Apps on the same iPad work fine. Internet Connection is fine and stable.
Looking through other posts on here, a few other seems to be having similar issues.
Is there a fix (or workaround) planned?
Hello! Welcome to our forum!
What iPad are you using?
Kind Regards,
Malte
iPad 5th Generation.
Thank you. Has it always felt slow? Or did this start after a recent update?
It seems to have started some point in the last few Weeks.
It’s also equally slow on an Android tablet
Unless it started happening after the update to 8.38.0 (or above), nothing has changed on our side that would have such an effect.
20 to 30 seconds to load a chart sounds like a network issue, and many of our app interactions depend on internet requests so that would also explain why the rest of the app feels slower. It would also explain why it affects your Android tablet too!
The reason for the change in behavior could be something really simple, such as a changed DNS server (caused by your manual actions or your ISP’s automatic actions).
Do you have a different, faster network connection that you can try together with the app?
Kind Regards,
Malte