CAO charts instead of STD IFR charts on the iPad App not available?

I have known about different Jeppesen chart types offered by you guys for a while now and can see the differences. Only now I understood how this is selected by the user and it works brilliantly on my windows app. But since myPC is used and reserved for flight simming only, and my tablet has the role of being my “EFB” sort of, I wonder why the chart mode can not be successfully changed on my iOS device. In fact I have not even changed anything on my windows app and it defaulted to it and shows airline charts. On my iPad I can swap chart modes as much as I want, close and restart the map, nothing changes, I only get the STD chart. No matter if this is done in the general settings menu or under “options” of a active flight. There is a “?” icon for info next to chart mode, but it is unclickable, but I can toggle the main button and the blue colour swaps back and forth from STD to CAO, again other functions within settings work just fine and immediately if clicked on, even the “experiemental feature” of a globe projection instead of the classic Mercator. I had trouble to attach a screenshot but I have bascially described all aspects that I could observe, I suspect it is just a minor bug.

At which airport, for example?

regards,

Tim

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Could be any airport, it does not matter actually, but given that many airports may have only one chart type available, I simply tested the VOR X RW34 approach chart at LGKR airport (because there was a linked Jeppesen document (https://ww1.jeppesen.com/documents/educational/why-jeppesen-charts/Jeppesen_Airline_Charts_Series.pdf) in another topic on this forum that gives a good comparison between GA-inclusive and airliners-only charts, back then this particular procedure was called VOR X RWY 35 of course). The desktop app gives me both versions if I change it within my settings, all I have to do is close and reopen the chart. I am kind of clueless on the iOS/iPad app of yours though

Odd, it’s working fine on my iPhone right now.

Regards,

Tim

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If that info is of any help, I checked the Navigraph charts app on my iPhone as well and the same problem can be found
there, so I could extend the topic title to all iOS devices…

Problem has somehow solved itself, in case someone reading my request for help dealt with it in the background: thank you very much!

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