Cannot sign in in Simlink or Charts, online charts work

Charts Simlink/Moving Map
2

Hi,

Please check the below points,

  1. Check you set the default browser correctly and preferable to use the Google Chrome browser.
  2. Check your system OS time is auto sync with the internet.
  3. If you are using any security software like antivirus or firewall then make sure Navigraph product allows access from it.
  4. If you have some network configuration like proxy or other network security then disable it and try to login in Navigraph Simlink or Charts application.

Please feel free to inform us, if the issue is fixed or not.

TR,

Vishal Ahir
Navigraph