It seems after the last msfs update the weather feature locks up. I click on the weather tab, and when I hit play it locks up. I can restart navigraph and everything reboots and works. I just cannot use the weather feature.
I hope I posted this in the correct area.
Thanks,
Tim
mine is messed up too it locks up have you found a fix
No, I was hoping others would be posting about it. I just dont use the feature while in flight. Hopefully something/somebody will figure out.
Ya cant believe thers no post or way too fix this
Hi guys,
I am unable to reproduce this issue. Could you please provide more detailed information about what is occurring? Are you using Charts on the Desktop or Web version? Does this issue affect all weather layers? Does this always happen, or only when MSFS is running simultaneously?
Kind regards,
Markus
Desk top charts when i turn on weather button every thing locks up
Even uninstalling navi dosent help
Yes, I tired all the easy stuff like that. It does it without being connected with msfs. As soon as you hit play you cannot do anything, pan, zoom in, etc… Yes, it does it with all layers.
I still can’t reproduce this on either macOS or Windows. We need to be able to reproduce the problem to be able to fix it so it would be great if you could provide more information about your systems. Specifically interesting is Windows Version, OS Build and “Experience” which you can find under Windows specifications in Settings>System>About
Kind regards,
Markus
System is amd 9 3900x
windows 10 home version 22h2
os build 19045.4598
experience pack 1000.19060.1000.0
Thank you @Sok555,
I also activated additional logging for your accounts. Can you please reproduce the problem again in Charts and we will have some more information on our side for the debugging?
Kind regards,
Markus
I am assuming then you wanted me to do a flight so you can see what is happening? A few minutes into the flight I activated the weather icon and hit play. It locked up, I exited the program and reloaded. Thanks.
So, has anything been figured out about this issue?
They still haven’t fixed it i guess im canceling my subscription
I guees not probably gona cancel subscription
How can we reproduce the problem it locks up
Based on your logs and this post, your issue is slightly different from OPs in that you can’t even bring up the weather feature at all without a crash. The original description mentions a crash when pressing the play button.
I cannot reproduce this issue on any platform either, and our logs end abruptly as soon as you press the weather button. What happens at that moment? Do you get a “This app is not responding” message from Windows or something? If that is the case, then this is starting to sound GPU-related. Maybe a specific driver?
I’d be interested in three things:
Your GPU driver version
Windows crash logs (if the desktop app stops responding and crashes)
Does the web application (charts.navigraph.com) still work as expected regarding the weather feature?
Let me know if you need help with any of these! I think it is common for flight simmers to keep track of the GPU driver version and look for reasons for simulator CTDs using the event viewer, but if you don’t feel comfortable doing that, I’m happy to help!
Sorry for the inconvenience! We can’t reproduce this, and honestly it does sound like it is beyond our control. But let’s investigate further regardless!
Kind Regards,
Malte
Same here and more people have this problem, see here:
Weather malfunctioning after the last update (see the video in that post!)
Occurs in desktop app and web app with different NVIDA drivers (560.81, 556.12, 546.17).
Intel i7-10700KF
NVIDIA GeForce RTX 3080
Windows 11 Pro 23H2
Navigraph Charts
Version: 8.35.0
Build: 9461833512
No crash and no error message, only freezing.
Unfortunately no entries in Windows event logs