Navigraph App FREEZE Weather Animation NOT WORKING

I wonder why no one has taken care of this anomaly?
The application doesn’t work, it freezes when you press the “Play” button. For the METAR animation, see the video attached in this post “Weather malfunctioning after the last update”.
Thank you

Hello!

Please stick to existing topics. We’re aware of the delayed response, which is on us since the topic went under our radar. However, we’ve been interacting with this topic:

Please see the referenced post by me and follow the instructions, then post in that topic!

Kind Regards,
Malte