Unable to log in in FMS data manager on Mac

Hello,

I’m unable to log in in FMS Data Manager. Saying Password incorrect. But it’s the right password.

Hi,
possible your username is wrong because with the username Dodozep which you useit herein the forum, there is no subscription assigned.

Check your username please

Cheers
Richard

But I tried to connect with my email.

Its also ok … but your mail adress which you’re using here (d...r@icloud.com) is no subscription.

Cheers
Richard

It still not working…

Yes, because you use the wrong email address, not the same as in your subscription.

Cheers
Richard

It’s really strange because I subscribed with this email address (d...r@icloud.com).

1 Like

Hi again,

Any idea about my issue ? I have the right email address, right password, and I purchased my subscription yesterday. And I still can’t log in the FMS Data Manager.

Thank you

Hi Dorian,

We now see your subscription. Please try again.

Cheers
Ian

Hello, I still can’t connect…

Please change your password and login with new password.

Please post screenshot of error message using Guide to posting Screenshots.

Cheers
Ian

Still not working…

Hi Dorian,
I have reset your password - you shod receive a mail on your email address. Try it in this way please.

Cheers
Richard

Hi again Richard,

Not working…

Hi Dorian,

You have two accounts one with your user name with subscription, and another with different email and no subscription. To avoid confusion I suggest deleting this latter account.

You might try using Dodozep to login to FMS Data Manager rather than email

What Flight Sim and addons are you seeking to update? Assuming non MSFS, you can use Navdata Manual Installation


Cheers
Ian