Hello all,
I have run into an error when updating AIRAC 2304. I have reinstalled Navdata Center twice and uninstalled PMDG 737 for MSFS once. After reading through forums for similar errors I followed a suggestion by checking the following:
That the simulator is not running when updating the AIRAC
That the folder described in the error message (%localappdata%/Temp/ and %localappdata%/Temp/Navigraph/) are readable and writable by your user.
That also your Community folder is readable and writable by your user.
Navigraph Navdata Center version number 1.0.14
Hi Ian,
I reformatted my entire dirive and reinstalled windows alongside everything else (one month short of my annual tradition).
I then disabled antivirus and firewall then temporarily added %AppData%\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Community
%localappdata%/Temp/
%localappdata%/Temp/Navigraph/
to the folder exclusions list. After all this I have no luck with the same error.
I appreciate your help.
Chuck
After clicking too many time to count (out of desperation) the Navigraph cycle and PMDG 737-700 installed. The PMDG 737-800 still has a problem. What is causing them to work very, very intermittently?
We cannot reproduce this on our side. Can you check the file permissions on your Community folder and the “pmdg-aircraft-738” folder inside Community? It should be readable and writable by all programs for NNC to be able to extract the package in there.
Permissions look good. On my end it is intermittent. If I was willing to delete the updates I managed to get I am almost certain they will not update again without a lot of install button pushing.
Thank you for your support.
Chuck
Edit: I checked (again) the same security tab for all the locations LtCharlieFox mentioned above for my windows account. Checks all the way down for allow. I would like to mention again this is happening before and after a hard drive wipe and clean install of everything.
I have added extended logging for both of you, so if you can trigger it again we should perhaps be able to see on our side what goes wrong. These things can happen if running either the sim or NNC with admin privileges and then switching to not run as admin.
Interestingly, the charts just magically seemed to have worked. So it would appear as though perhaps it is an intermittent issue as FlyVFR mentions above.
I have attempted the Fenix install again, but I am still getting the same error.
From our side it looks like everything goes okay with downloading and fails just on extract. I need to build a new version of the NNC to get more information.
Fenix is a special case as it does not reside in the Community folder, the folder to check for permissions is C:\ProgramData\Fenix
If fixing permissions on that folder does not help either, a manual workaround until we can diagnose this proper is to unpack the 7z file mentioned in your error into C:\ProgramData\Fenix\Navdata
I have an admin windows account and it is the only account on the pc. Been this way on my windows PCs for as long as I can remember. I do not run any program as administrator. I have been a subscriber and user of NNC since it’s release with no issues till last update. I attempted 5 installs whilst shutting down and restarting NNC once during those attempts. No luck so I hope you can see something in the log. I would also like to mention when it fails the time it takes to fail can vary. Sometiimes it fails immediatly and the button switches from Installing to Install. Other times it tricks me into thinking it may be working then fails after a minute or so.
Edit: After a couple more clicks the 737-800 updated without explanation as to why it worked. As far as I can tell I have to say it is just intermittent.
Chuck
