The APP Navigraph Charts does not be logging in the Android TAB S6 Samsung

Hi ! Yesterday I did my sign of Navigraph and downloading the APPs for my android cellphone and my android tablet. The APP of cellphone be ok but the APP of tablet does not logging and appears the message “Something went wrong, please try again”. I tried reset the APP, change the navigator and cleared the Google Play Store cache, but do not fix my problem.

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