Randomly losing my Navigraph subscription login

Charts Simlink/Moving Map
18

Hi @Caroto10 ,

Thank you for your log files and sorry for the late reply.

As per the log files, Simlink Is cannot connect with our navigraph server. This can be possible if Simlink is blocked by some security application or proxy or VPN setup on your network settings.

Please check the following troubleshooting points,

  1. Allow the Simlink application to access the network from the security or antivirus application.
  2. Make sure your system OS time is sync with the internet.
  3. Disable and proxy or VPN setting from the network and check it again with the Simlink application.
  4. If the issue is still there then please clean up the SImlink configuration by this. After cleanup please reinstall the Simlink Plugins to the Simulator.

Please feel free to inform us of any issues.

Kind Regards,

Vishal Ahir
Navigraph