Yes, that may very well be the case! However, we don’t know what it is since we are still unable to see your logs for some reason. Are you using two different accounts?
With the new 8.25.1 update, we should also get more logs in the log file. If you are running Windows on your computer, please follow these steps to upload the log file:
- Press ⊞ Win+R
- Copy and paste the following into the window that appears:
%appdata%\Navigraph Charts\logs - Press Ok
- A windows explorer window should open with one file listed -
main.log. - Create a reply post on this topic, and then drag the file mentioned above into your reply to upload it!
Sorry for the late reply - lots going on right now!
Kind Regards,
Malte