Since the new update, I have “almost” no IFR waypoints. ILS approaches are also no longer possible, and the frequencies aren’t recognized (no identifier, noc loc needl on the G1000). Uninstalling and reinstalling the hub 157 times hasn’t helped. Reinstalling the simulator has also been unsuccessful. The in-game library recognizes the Airac 2502, and both Navigraph folders are loaded into the community folder. Is there a workaround? It’s a few euros a month that I can’t use now 
For example, I’m looking for the waypoint Perol in the vicinity of Lowl. Any waypoint is detected, but not Perol. LIDSI, NEMAL, etc. are also not found. The corresponding SIDs/STARS can be loaded, but not flown. RNAV/RNP points are also missing.
Hello! Thanks for the feedback!
Since the new update of what? Which simulator are you using?
Kind Regards,
Malte
Sorry, I forgot to write it. I’m using MSFS 2024 and had absolutely no problems with Navigraph so far. I do the SU1 at the same time as the new Airac 2502, so it’s difficult to say whether it’s coming from the new Airac or the SU1.
PEROL is certainly in the database for AIRAC 2502 for MSFS 2024 C172 (G1000):
How are you updating the Navigation Data?
Cheers
Ian
Via the Navigraph Hub. Also the both base & jepp folders are installed in the Community folder. Even i can see the AIRAC 2502 in the ingame Bibliothek. Idk what happend? Until i Updated to SU1 & Airac 2502 it was running very well.
In Hub, try Remove\Install AIRAC Cycle
Ian
I have tried it about 10 Times. Also Hub De/Installation. Even whole Sim De/Installation.
Hi,
Can you please show us your community folder? Which other packages/sceneries have you installed?
This is 100% a loading order issue …
Cheers
Richard
I haven’t changed anything about my additional scenery since the beginning. Someone in a Facebook forum suggested I try deleting and reinstalling these two folders:
c:\ProgramData\Navigraph
c:\Program Files (x86)\Navigraph
But I can’t find these two folders.
Back to the in-game library Airac 2502, and the cycle is displayed there, but with a size of 0B.
Please never do that. It’s great that someone tried to help you, but this is not good advice. If you want to reinstall our applications, use the official means (through “Add or remove programs” in the Windows settings), or you will inevitably have issues.
As for your screenshots: You seem to have third-party scenery installed for at least one relevant airport. In order to rule out a package loading issue, please remove all third-party scenery from your community folder and try again!
It is likely that these sceneries have not been updated to use the new package_order_hint, which all addons are supposed to use in MSFS 2024. We should be able to determine if that is the issue here by temporarily removing them.
Kind Regards,
Malte
Thank you so much for your effort! But unfortunately (I just tried it 1 min. ago) even without third-party scenery, nothing changes.
Could you try removing the Content.xml file and SceneryIndexes?
For the Microsoft Store version of the simulator, you will find these by following these steps:
- Press Win + R
- Enter
%localappdata%\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalCache - Press “Ok”
This should show you a folder with the mentioned file & folder. Please delete them!
One additional question:
Is the Justsim LOWL Airport MSFS2024 compatible? I have tried to find a MSFS2024 version but I haven´t found it - only for MSFS2020. Can you forward me a link, where I can buy/download it to test it please?
Thank you very much
Richard
Thats right the justsim isn’t for 2024. But also without ANY third party addons it doesen`t work. i will try to delete the folder as skysail said and come back later.
Thanks again for your efforts. I cant find the folder “Microsoft.Limitless_8wekyb3d8bbwe” on my whole PC.?!
I’m really getting desperate at this point. Before, everything worked perfectly with all the third-party add-ons. I just did the update and suddenly nothing works anymore. Not even without third-party add-ons. This is probably the worst possible time for me. I’m about to take my real-life IFR exam, and the simulator really helped me train for it. Hopefully, we can still find the problem. Even without Navigraph, I’m missing a lot of IFR points. Is that normal? I’ve always used Navigraph from the start, so I don’t know what it’s like without it.
i`m using the Steam version, if it makese some difference for the troubleshooting?
Now i updated to the new Airac & new SU. Everything is running fine again! I changed nothing since i opend this topic and now its running again! However, I’m a bit confused by these issues because I don’t know where they’re coming from or where they’re going :D. But I’m very happy now that the updates have solved my problem. Thanks again for your Help!
Hi, on my Navigraph charts i find PEROL east of LOWL.Win 10 .X Plane 12. Did you type it in
the search-field?