Thank you for your speedy reply. These are the things I have tried.
Verified the “InstalledPackagesPath” in the UserCfg.opt was correct (it was).
Verified the file permissions were correct (they were).
Restarted computer then opened task manager to verify MSFS was not running (it wasn’t) before opening the Navdata Center.
Uninstalled/reinstalled the Navdata Center making sure to restart my computer in between the uninstall and reinstall.
So far nothing has worked. I’m relieved I am not the only one experiencing this problem, it’s never fun when you’re the only one with an issue. I shall patiently wait for the new release.
I had the same problem, and did the same things- updated permissions, checked the path to the sim was correct, all to no avail.
I checked the forum yesterday, and someone suggested opening the install file and tick the run as administrator box (properties/compatibility/run as administrator), which I did, although I wasn’t optimistic as I’d already run the install file with the right click administrator selected. I also temporarily disabled defender, uninstalled the Navigraph version that wasn’t working and tried again.
To my surprise, this time it worked. As soon as the prog installed it said there was un update available, and I installed that, and everything was fine.
I’ve no idea if what I did actually solved the problem, or it is just a quirk that PC’s have, but thought it worth mentioning, as it worked for me and the previous person who suggested it.
Eugene
@xavgir This looks like the shortcut? Can you confirm that you explicitly installed the Navdata Center in this location? If so, uninstall it using the control panel and then install it to the default location it proposes.
We have reproduced the problem now. The underlying problem is some new protocols made available on Fenix release on Thursday evening that 1.0.6 cannot handle and to put the icing on the cake this error crashes the app when it’s about to update.
Steps to fix:
Uninstall 1.0.6 completely using the control panel.