Navigraph Hub not working

When I open Navigraph Hub, not only is it connected to the wrong account, there is no sign out button available to be pressed, so how can I sign out of the wrong account?

About 5 seconds later, it then comes up with a Network Error, this is unable to be fixed. I have uninstalled the app and reinstalled it about 15 times. I have also attempted to Install the 1.2.8 version of Navigraph Hub as this has been a fix for other people, and to no suprise this hasnt worked either. I have now had to resort to turning off my Windows Defender and Firewall and behold this has not worked either. What can I physically do to get this to work?

I have bought the Navigraph Subscription for the first time ever today after hearing how could it is and how it can help my VATSIM flying, however this hasn’t gave me a good first impression at all.

I press “Ok” on the network error and it just pops back up again, what can I do to fix this?


I have further removed it via Geek Uninstaller and that has further not worked with all of windows defender turned off. I’m not sure what else I can do.

As you can see, the account in Navigraph Hub isn’t the account with the subscription however there is no log out button and I continually get network errors.

This is what a staff member said

At https://navigraph.com/, try logging out then logging in with the email to your subscribed account.

Cheers
Ian

Hi Tyler,

Already tried all of this as stated. Thanks for the help though.

Hi Ian,

I’m yet to try your idea, have you got any further ideas in case this one doesn’t work?

Hi Ian,

That didn’t seem to work unfortunately, I have tried that in different configurations for a while. Anything else I can do?

I have found a solution.

Please follow these steps.


You will be in this position


Press up on this arrow here, while having Navigraph Hub Open


Right Click on Navigraph logo


Press Sign Out

  1. Relaunch Navigraph Hub

  2. Sign in and it should be fixed.

Cheers All.

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