Navigraph Hub not recognising subscription

Hi all, just installed Navigraph Hub after a new install of Windows 11. It seems to have installed OK with no errors,however when I open the app I get one of the two error screens below and I am unable to close the app again, having to resort to killing it in Task Manager.
I tried re-installing as Admin in case it was a permissions thing.
any ideas greatfully received.

I have just reactivated my ultimate subscription this evening.


I’m having the exact same issue.

Make sure you are downloading the latest version of Navigraph Hub each time you reinstall.
We are releasing versions which address issues.

Cheers
Ian

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