Navigraph doesn’t work EFB FENIX

Charts Virtual Cockpit Integrations
1

Hello,
navigraph on the Efb in the Fenix ​​A320 hasn’t worked for several hours. I get the message not connected although it was already connected. When I then enter the code again, the message code not approved or already connected comes up. Please clarify…

2

As I said, it worked all the time but it hasn’t worked for a few hours now it always says “code not approved” or "The user code has expired, is invalid or is already linked to an app: “82M9BXE4”
Error ID: db0303e8-4252-4911-92c4-d8a729ff9da5

3

Hi,

If you go to Navigraph, can you see the Fenix listed as a linked device? If so, press the Sign out button for the Fenix entry. Then relauch the Fenix EFB and see if you are able to link it again.

Regards,

Stephen

4

After many tries it worked. Thanks

5

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