Navigraph data makes it impossible to display airports and waypoints in the MSFS2024 EFB

[marc52]

Hi

A few days ago, I noticed that the EFB was no longer displaying airports, waypoints, VORs and other information. While searching for the source of the problem, I came across Navigraph Hub, which I had installed around the same time as the above-mentioned symbols stopped appearing in the EFB.
After uninstalling Navigraph Charts In-Game Panel and Navigraph EFB Charts App, all symbols are visible again in the EFB. I repeated these steps several times. It’s always the same.

PS: The center image is the one with the Navigraph data activated, the one on the far right with deactivated Navigraph data.

[marc52]

It’s great that there are other forums where people are happy to help.

[marc52]

Although as an Unlimited subscriber, I expected help from here.

[Ian]

Hi Marcel,

Your posts came on a Swedish holiday and were about 19 hours apart.

We have limited specialist resources over this holiday period.

We are pleased you have solved your problem.

As on previous occasions, we shall continue to provide support to you as a valued user.

Regards
Ian

[The1L2P]

Hi,

A similar subject had been opened here few days ago.

But if you got help from other forums it would be nice to share your feedback here.

Thank you.

[marc52]

I did exactly as described there, by removing the Navigraph Simbrief EFB app in Navigraph Hub.

[The1L2P]

Ok thanks, so nothing more from other forums than we already know.

This will have to be fixed either on Navigraph or on Microsoft side, but in the meantime we can fine live with it.

[skysail]

Hello everyone!

Sorry for the inconvenience. We have investigated this, and while the root cause is still quite a mystery, we believe that the latest Beta 5 of the SimBrief EFB app should fix this issue!

Please try it and see how it works for you! The update is available in the Navigraph Hub or as a manual download from the SimBrief website.

Kind Regards,
Malte