Moving map still not working

I’ve deleted several times , and even tried reload a previous 1.1.14, but unable now to uninstall 1.1.21
update. Still no moving map. At least I can view charts in the Quality Wings 787 EFB now.
.

Simlink 1 Simlink 2 error message

Hello, exactly the same thing happens to me. I don’t keep track of how many times I have installed and uninstalled symlink. I have also uninstalled and installed the charts that never finish installing “Please while Navigraph charts being installed” takes hours and never ends until I close the program.
I also hope your help. Thanks.

Hi Team,

Welcome.

I suggest a fresh start using exact procedure below :

Please:

  • Disable any Antivirus and firewall. Uninstall AV if needed.

  • Use Task Manager to End Task any running Navigraph Simlink tasks.

  • Use only Windows Programs and Features to uninstall Simlink and Charts:

  • If they exist, delete folders:
    c:\Users\username\AppData\Roaming\Navigraph\Simlink
    c:\Program Files\Navigraph\Simlink
    c:\Users\username\AppData\Roaming\Navigraph\Charts c:\Users\username\AppData\Local\Programs\Navigraph Charts
  • Download and install latest Charts .
  • Download and install latest Simlink .

Please let us know how you get on.

Cheers
Ian

Hello, thank you very much for your reply. I have done as you have told me and the charts have been installed perfectly. But … Simlink still won’t connect. By default the dll is installed in the “gauges” folder. I don’t know if it’s the right thing to do.
Greetings

Hello, thank you very much for your reply. I have done as you have told me and the charts have been installed perfectly.
But … Simlink still won’t connect. By default the dll is installed in the “gauges” folder. I don’t know if it’s the right thing to do.
Greetings

| Libre de virus. www.avast.com |

  • | - |

Missatge de Ian via Navigraph <navigraph1@discoursemail.com> del dia dt., 4 de maig 2021 a les 3:00:

Hello Ian,
Yes, the same with me. Deleted and turn-off anti-virus programs. I was able to remove everything as required, but still nothing. It keep saying not connecting. Thank you Nathaniel

Simlink error msg May 4 2021

At least the Electronic Flight Bag display for Quality Wings 787 is working.

Hi
Vishalahir through remote connection has solved the problem for me. Thank you all very much and especially Vishalahir. Greetings