When I attempt to login to Navigraph mobile on Android, I enter my credentials and click Sign In and nothing happens. The sign in button fades a bit when I press it and then comes back to its brighter red color. If I try doing a refresh, I receive the following Error:
There is an error determining which application you are signing into. Return to the application and try again.
Request Id: bd0e6fb5-4fcb-413a-b2c5-208713dd8970
I can sign in with the same credentials via the website, and the desktop app. I’ve also had no issues with the in-sim toolbar or with the linking to my account via some of the aircraft with the option to do so like the Vision Jet.
Environment:
Samsung Galaxy Z Fold 3, Android version 13, One UI version 5.0, Microsoft Edge browser 110.0.1587.50
I’ll have to download one of them to test, but I prefer Edge and my understanding is it now uses the same engine as Chrome so I’m surprised it isn’t working. I’ll give them a try and let you know.
I tried both the Samsung Internet browser and Chrome and both let me sign in. Once I was signed in since it keeps you logged in, even over a reboot of the phone, I was able to switch my default browser back to Edge and I can now use the mobile version. I would still like to know why Edge doesn’t work since it uses the same engine as Chrome does.
