It is well connected but in the navigraph charts program it does not appear connected

I have the navigraph connected well, everything appears correct but in the navigrpah charts application it does not appear connected


I think we are seeing a problem right in your posting. Your username in this forum is juandieogogdgrgr, and the username in the Simlink app is Pilot6464. You need to use the same single account (the subscribed one) for all our apps and services. Please check which is the subscribed account and then only use that in all apps including the forum.