Still not working for me.
Works now… same release # 8.38.1 on iOS…
It is currently expected that the behavior is not predictable. We are still working on a fix for this, but we should have something working for you before the weekend!
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Yeah I have tried everything and now never get route displayed in Charts app on my IPAD. Before it was like 1/10 now none. I get a pink arrow on a white blank map. Appreciate your work through though. Take Care.
We have a fix that will soon be available for testing, but Apple is currently preventing us from releasing it. We’re working on that, and hope to have something for everyone in here before the weekend!
Thank You… No Problem I am a patient person. Eric
Appreciate the updates!
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A post was merged into an existing topic: I have a charts issue
As mentioned in another thread, I have what seems to be the same issue on my Samsung Galaxy Tab S10 Plus Android. Where I end up with a completely white and blank Navigraph map after having another app in focus and then switching back to the Navigraph charts app.
It doesn’t happen every time but more frequently than I would like. Often several times during a flight. Very annoying since it requires a number of steps to get things back in order. Where I need to:
- disable online traffic and ATC on the map
- reenable online traffic and ATC on the map
- unload the flight
- reload the flight
Here’s me hoping for a solution not too far off and wishing you a nice weekend ahead 
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Back up and running sir! Great Job! Eric
We’re happy to hear it, but we have not yet changed anything, and the bug is still there.
Apple is still holding our update hostage, but I will keep you posted if they decide to do anything about that during the weekend!
@WebMaximus, we shall look into Android separately soon enough. I will let you know! Have a nice weekend!
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Thanks buddy, appreciate that
Interesting why it just started working all of a sudden. Anyhow, have a good weekend and good luck with your negotiations with Apple. 
Having the same issue…When there be a fix for this.
When will there be a fix for this. I paid for this app and its not working properly.
Hello!
We realize that this is an inconvenience to those who use our iOS application. We have sent an updated version of the app to Apple for review, but much like us - they don’t seem to work on weekends. We hope to have the update out early next week!
In the meantime, you can use our app just fine by visiting charts.navigraph.com in your browser (even on iOS devices or other tablets).
Kind Regards,
Malte
You were right It stopped working again. Hopefully you get Apple to cooperate! Eric
Alright @here! We now have test versions available for anyone to try.
The distribution method differs somewhat - iOS users will have to enlist for beta updates through the TestFlight app, while Android users can just download the APK from the link below.
Please try this version out and let us know if things seem to be working better! Or if new issues show up, of course…
| Platform | Link |
|---|---|
| iOS | Join the TestFlight beta group |
| Android | Download APK |
We appreciate your patience thus far!
Kind Regards,
Malte
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I can’t join the program now. It says “This beta isn’t accepting any new testers right now.” on my iPad.
Hello!
Seems we need to explicitly “notify users” even though we don’t have any in the test program yet as per https://developer.apple.com/forums/thread/109263
I have done this now! Please try again.
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