I’ve tried to lunch Charts Desktop today and I have a yellow “INOP” message. When I choose the “Reload” options the Cahrts are starting up with the whole UI, but the map view is a black screen. I’ve tried to restart the PC and reinstall the app, but it still persist. What may cause this issue?

Hi! If you are having this issue today, please create a new topic as we have no reports of ongoing issues. If possible/applicable, provide more details about your specific scenario and what steps you take in order to get the INOP message! Kind Regards. Malte

Ok, that was a bit premature, the next time I started Navigraph I got the same problem. I did as you asked and: [image.png] Is what happened :slight_smile: Thanks, Ben

Hmm sounds like it could be internet-related then :thinking: That result is expected! I wanted to see if your application had somehow gotten itself into a corrupted state, which would likely be solved with that command… but if it’s a network issue, the issue probably still persists right?

Unfortunately it does. I never had an issue with the original Navigraph. The charts work through the web browser just fine, and as I said it worked briefly after switching internet providers/routers, but then went back to INOP. Network is pretty good, Downspeed is 926Mbps. I just ran Navigraph agai…

[image] BaronVonWin: I just ran Navigraph again and it asked me to sign in again, and it is once again working. I’ve started it 3 times now and it’s not gone INOP. So… I don’t know what has changed, or whether I had to force a sign-in again, or when it’s going to happen next? :slight_smile: I…

Oh man, I have no idea - when the new Navigraph came out with all the new features, I was like a kid in a candy-store. Asking me if I modified filters/what was my workflow, is like me eating a bowl of beans and you asking which one made me fart :slight_smile:

Same problem here. Started immediately after upgrading to the new version and still the same after few days and many reboots. Reload lets me login, but if it helps, only the initial map (world map / navigation map) comes blank / black. Any map / chart I open manually comes up fine, but I never mana…

Hello! Sorry to hear that you’re having this issue. Can you also try these steps ?

Hi, I am also having the same issue: [image] Thank you

Thank you for the screenshot! Looks like the same issue as previously posted. Can you also try this step ? We will start an internal investigation as soon as possible.

Navigraph

INOP message when starting Charts

Charts Desktop

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