I cannot use my NAVIGRAPH information on the A320's FMS

Boa tarde!
Nao consigo usar as informacoes do meu NAVIGRAPH no FMS do A320 no meu simulador.

Como faco?


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Please specify these details:
Op System: (e.g. Win 7, Win 10, MacOS) FS Version: (e.g. FS9, FSX, P3D V5, X-Plane 11)
Add-on: (e.g. FF A320, PMDG 737-600 etc) AIRAC Update No: (e.g. 2012)
Problem Details: (so that the problem can be replicated, e.g. missing xxxx SID at airport yyyy, as per AIP chart at www.somewebsite.com.)
Any non-standard hardware or software: (List add on gauges, add on scenery, etc)

Please advise what steps you have taken to update your AIRAC data.