I’m having a weird issue on my FlyByWire A320neo tablet. If I try to load a chart in it, it says I require the Ultimate subscription, and that I’m just running a Demo, even though I do have the Ultimate subscription.
I double checked to see if I was logged on the correct account on the Navigraph Charts software, and everything seems to be in order. Except that bug, that is.
I also tried reinstalling the aircraft, on different versions, but this problem persists both on Experimental and Development versions.
Any idea what might be wrong? Thanks for the attention.
On a side note, off topic, but probably relevant. For some reason I cannot Import Simbrief Data on the tablet. My flight plan is stuck on the last flight I had, and it won’t change no matter what I do.
Hi,
are you sure, that you logged in with your correct account? Because with this account (CmteClaus) you don’t have/had any subscription.
So please check your account again.
Cheers
Richard
(OP here)
Yes, I am sure I was on the correct account. I was logged on the correct account on the website, SimLink, Chart and the Navdata Center.
For some reason here on the forums it was logged on another account I tried to make when I didn’t remember my original account (this one) details.
Did you find a solution to your problem? I recently upgraded to an Ultimate Subscription but I’m unable to get charts in the current development version (127787b) of the FBW A32NX. I have always seen the Demo screen, but now that I have an Ultimate Subscription, I still can’t get the feature to work.
What is required to get this feature to work? I’ve scanned the QR code and I also have Navigraph Charts running and logged in.