Fenix ESB navigraph code

I have the following problem:
The code generated by MSFS FENIXA A320 in the ESB for the activation, or linking of the Navigraph data with the ESB is not accepted by Navigraph. The following message appears via “Navigraph”: "

Unfortunately, the support is not able to offer me a solution.

Who knows advice ? Thanks in advance for your help.


The easiest way to do the linking is to scan the QR code with your phone/tablet. Have you tried that? In that way you don’t need to manually enter the code.

If you manually type the code you need to be careful that you are typing the exact correct characters. You mention you see an error. Could you please post a screenshot or a photo here showing the error message?

Kind regards,


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