Charts sluggish today?

Charts General
1

…just wondering if its just me?
navigraph asked me to log in again today but since then, everything seems to be in a crawl. usually things load instantly…
charts/maps are powerpoint slow when zooming/scrolling.

1018×948 264 KB

869×571 218 KB

2

Hi…,

Welcome.

No delays here, nor reported. Check you connection, maybe disconnect Antivirus. Check any recent changes like Windows updates.

If still an issue I suggest a fresh start using exact procedure below :

Please disable any Antivirus and firewall. Uninstall AV if needed.

Please use only Windows Programs and Features to uninstall Simlink and Charts:

image
image1743×391 28.9 KB

  • If they exist delete folders:
    c:\Users\username\AppData\Roaming\Navigraph\Simlink
    c:\Program Files\Navigraph\Simlink
    c:\Users\username\AppData\Roaming\Navigraph\Charts c:\Users\username\AppData\Local\Programs\Navigraph Charts
  • Download and install latest Charts .
  • Download and install latest Simlink .

Please let us know how you get on.

Cheers
Ian

3

just reporting back - turns out it was in issue with our service provider, not an issue with naviograph. but thanks for the suggestions!