Cannot connect PMDG EFB to Navigraph data

Cannot connect Navigraph data to PMDG EFB. When I open the EFB it shows a 'fault". I acknowledge the fault and restart the EFB. I’m prompted by PMDG to allow a connection with with my Navigraph account. I acknowledge the request and enter my Navigraph password with the user name identified. The EFB opens again with a “fault”.

Please advise. Thank you.


Could you please restart your sim and try again now?



Stephen - it’s working thank you. What was the problem?

Again, thank you for the prompt action and response.

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