Validation

Hi all,
New with the newest version of charts is what I think may be a bug. Is it normal to have to validate subscriptions so frequently?

I’m talking like multiple times a day. It had me validate my sub yesterday twice, and then again this morning.

Hello Matthew.

What do you mean by validating your subscription? Do you mean that Charts is logging you out, and you need to log in again? If so, this was a bug we discovered quite soon after release. Charts was fetching a refresh token in an erroneous way which logged the user out. The way to solve this is to download the new version, log out, and log in again. This should reset the tokens and you should be fine. Try it, and let us know if it solves the problem.

Cheers,

Magnus