Subscription purchase issues

So I tried getting the ultimate subscription with my master card and it denied…I live in the USA and it’s trying to charge me with Euros I have US money is that the issue?



It is likely your Bank/Credit Card is refusing payment because they don’t know Navigraph. I suggest you contact them advising that Navigraph is acceptable for payment.

You should then be billed for the US$ amount at which the card converts the Euros.

After this, if still an issue please send email to


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