Simlink waiting for authentication

I’ve installed the latest Simlink, and also updated the AIRAC to 2013.
When I open XP11 I’m asked to sign into Navigraph, which I do. However, It says I’m signed in, but Simlink just holds with “please wait for user authentication”, and the map screen doesn’t load.
I’m using Firefox browser.
Thanks, Peter

Hi Peter,


Try restarting Windows, disabling Antivirus then steps as above:

  1. Use Windows to uninstall Simlink.
  2. If they exist delete folders c:\Users\username\AppData\Roaming\Navigraph\Simlink and c:\Program Files\Navigraph\Simlink
  3. Download and install latest Simlink .
  4. As a test please run Chrome as your default browser
  5. Please upload latest dlog and log from c:\Users\username\AppData\Roaming\Navigraph\Simlink\logs


Hi Ian, and thanks for getting back to me!

I’ve followed your instructions, and all seems to be working OK now. I did use Chrome, and then changed back to Firefox, and still works OK.
I’ve attached the log files as requested.

Many thanks,

X-Plane 11_20201210032753_log.txt (94 Bytes)

simlink_2020-12-10.dlog (2.42 KB)

Hi Peter,

You are welcome.

Glad to see this resolved it for you.


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