Simbiref does not respond on the MFS2020 plane

The flight plan needs to show as green colour rather than red.

Please see How to get simbrief flight plan into the new PMDG777 in MSFS2024 - #2 by Ian.

Make sure you have Detailed Navlog selected when you Generate Plan

If still an issue, please upload the flight plan and we can test.

Cheers
Ian