Sign in issues

Is anyone experiencing problems with subscribing to navigraph for the first time. I have an account but whenever I try to subscribe it takes me back to the home page where it says, “get started” and then makes me create a new account even though I had one already signed in. Also, I can’t connect my credit card to my account either. Is there anything I can do to fix these 2 problems?

Hello, did you submit a ticket?

No but I got the problem fixed

Please let us know how it was fixed for you - we are investigating potential causes.

Cheers
Ian

I went on a different computer and signed in onto my account and got the subscription on that.

Thank you for letting us know.

Happy flying

Ian