No synchronisation between account and nav hub

Hello, I tried to open the Navigraph Hub. By clicking on “sign in” the website opens with the account login details. After login it says " Navigraph Hub was successfully linked with your Navigraph account." However, the “sign in” keeps remaining at the Hub-page. Can anybody help?

Btw: I erased all cookies, tried with firefox (which previously worked) and Microsoft Edge. None worked…

Hey @Zauberer59

I have added extended logging for your account. Can you please try to sign in again, and we will investigate.

Kind regards,

Markus

Hey Markus, I don’t know why but all of a sudden the sign in worked. I did not make any change. I remember the same issue in last year. I am pretty sure this is a software issue. I wonder when this will happen again…
Thanks for your support!
Kind regards, Volker

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