No notifications of new updates

FMS Data Manager
#1

Hi My Data manager is running fine and I can go in and update the various addons but it never notifies me when there are updates available. I have the settings set correctly, and the “agent” is set to run as administrator, but I have to manually check if there are new updates.

It is on a desktop PC running
Edition Windows 10 Pro
Version 20H2
Installed on ‎18/‎06/‎2020
OS build 19042.804
Experience Windows Feature Experience Pack 120.2212.551.0

fms
fms966×915 88 KB

#2

I assume this one slipped under the radar?

1 Like
#3

Seriously no response from Navigraph at all? and yet other posts since mine have been answered.
If it’s in the wrong place let me know and I’ll move it.
If you have no answer then tell me that and I’ll wait until you do have one, but to not even acknowledge the question!

#4

Hi Brian,

Welcome and sorry for the delay.

Yes, you should be notified of new version of FMS Data Manager as well as new AIRAC.

Lets start afresh.

Please disable any Antivirus and firewall.

If you have backups of previous AIRACs you wish to keep, backup c:\ProgramData\Navigraph\FMSClient\backup

Use Windows to uninstall FMS Data Manager. Specifically:

  1. Press Start and open Apps & Features.
  2. On the right hand side, open Programs and Features.
  3. Find Navigraph FMS Data Manager in the list, select it, and press the Uninstall button above.

Screenshot 2021-03-12 072513
Screenshot 2021-03-12 0725131750×519 134 KB

If they exist, delete folders:
c:\ProgramData\Navigraph\FMSClient and c:\Program Files (x86)\Navigraph\FMS Data Manager.

Download and install latest FMS Data Manager .

Please let us know how you get on.

Cheers
Ian

#5

Thanks Ian,
I’ve done that now. The version of the manager i had installed was 1.8.4 so I am at least now running on the latest manager. I’ll keep an eye on it and see if I get any notificatons.

thanks again.
regards
Brian

1 Like
#6

Hi All well no notification today of the update to 2103 so I guess it’s still not working
Regards
Brian

#7

Hi Brian,

We are working on enhancements to FMS Data Manager, which should address this issue which affects a few users.

Please confirm you received the Navigraph Newsletter advising of the 2103 cycle release.

Also, if you use an electronic calendar, you might like to set an AIRAC Release reminder commencing 25 Mar 21 and repeating every 4 weeks.

Cheers
Ian

#8

I do get the emails thanks Ian.
I’ll keep an eye out for the new version.

Many thanks
Brian