Navigraph Hub installation problems

Good morning,

Is there currently a problem with the hub?
I cannot update the AIRAC. As soon as I click on “Update”, it says “Updating” and then jumps from there to “Remove”. But a short time later it says “Update” again

Simbrief Dispatch and the EFB app cannot be installed.
As soon as I click on “Install”, it jumps to “REMOVE” and shortly afterwards back to “Install”

Kind Regards
Kevin

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Hi Kevin,
No, not that we know, and I have just tried it without any issue. Which Hub version do you have installed? (You see this on a bottom line in the Hub, but it is not visible on your screenshot.)

The latest is 1.2.12 …

Cheers,
Richard

Hi Richard,

1.2.12.

Regards,
Kevin

Thanks Kevin!

The files are currently distributed to the servers, so it is possible that you/we had a “hickup.” :wink: … Please reboot your PC and try it again. I am crossing my fingers that it works now …

Cheers,
Richard

Hi Richard
I have the same issue today.
My version is 1.2.12
I have done a full désintall/réinstall, its the same.
Cheers,
Alain

got same problem here, running as admin does not help either.

Oh, sorry - I can confirm the report … sorry! We will look on it … thanks for the hint!

Cheers
Richard

3 Likes

Folks, I identified the issue - I´m the issue, sorry … I have uploaded the wrong package (AIRAC 2411 instead of 2412), and therefore, the Hub can´t install the current cycle. We will fix it as soon as possible, and I will inform you when it´s done. Please give me a few minutes!

Thank you,
Richard

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Thank you Richard :wink:

Regards
Kevin

Thank you Richard.
And it will résolve the issue with Simbrief dispatch and Simbrief EFB too ?

What issue do you mean? I have identified an outdated MSFS package that has nothing to do with SimBrief …

Cheers
Richard

I had the same problem as blu3bird23.
SimBrief Dispatch and EFB App (I don’t know what is it) impossible to install or update.
Now EFB has disappeared from the Hub and Dispatch is OK (version 1.1.1).
But I still have a navigraph-efb-simbriefapp dated 2024-11-22 in my community folder,
Thanks for all and sorry for my english !

That is the date of the app, and it has nothing to do with the data behind it. The data behind it are correct so far: AIRAC 2412.

Cheers,
Richard

@blu3bird23, @stephano79, @AllanB2853

Hi guys,
I have updated the correct package. It should work now - please report back when it´s solved :wink:

Thank you very much for your hint, and I’m sorry for that mistake—it was a human error on my part!

Cheers,
Richard

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It’s OK now. I have that :

Is it OK ?

Thanks a lot,

Chers,

Alain

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Looks perfect Allan :wink: :+1:

Cheers,
Richard

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works now.

Thank you Richard, for the fast fix!

Regards
Kevin

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Hi,

The SimBrief EFB app was wrongly associated with MSFS 2020 in Hub, but it is an MSFS 2024 only package. It has now been corrected, so this is why you don’t see it anymore if you are only running MSFS 2020.

Regards,

Stephen

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Thanks. So I can delete the navigraph-efb-simbriefapp file dated 2024-11-22 installed in my Community folder ?

Yes, you can remove it.

Regards,

Tim

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