Information requested when posting an issue

When posting an issue for the first time, please save your time and ours as below:

Many problems have been reported and solved in these forums, please search the forum (top right magnifying glass image) for your problem.

When reporting a problem using + New Topic below, please specify these details:

  • Op System: (e.g. Win 11, MacOS)
  • FS Version: (e.g. FS9, FSX, P3D V6, X-Plane 12, MSFS 2020, MSFS 2024)
  • Add-on: (e.g. FF A320, PMDG 737-800, etc)
  • AIRAC Update No: (e.g. 2502)
  • Problem Details: (so that the problem can be replicated, e.g. missing xxxx SID at airport yyyy, as per AIP chart at www.somewebsite.com .)
  • If you refer to a flight plan, please include the text of the flight plan.
  • Any non-standard hardware or software: (List add on gauges, add on scenery, etc)

Cheers
Ian