2024-07-29T07:00:00Z
I am having issues logging in on FMS Data Manager, even though I enter the current, One time password and email correctly. I have an Ultimate subscription on the account I am trying to login to. I have the latest version and I just installed it.
I am running Windows 11 Pro, Version 23H2.
My latest log file follows:
[2024-07-29 04:24:42][main]: Navigraph FMS Data Manager is starting…
[2024-07-29 04:24:42][main]: Current Version: 1.8.14.0130
[2024-07-29 04:24:42][main]: Log file path: C:\ProgramData\Navigraph\FMSClient\logs\20240729-042442.log
[2024-07-29 04:24:42][main]: Index file path: C:\ProgramData\Navigraph\FMSClient\data.index
[2024-07-29 04:24:42][CWebServices::getCurrentAIRACCycle]: Sending request…
[2024-07-29 04:24:43][CWebServices::getFMSIndex]: Requesting FMS Data Index…
[2024-07-29 04:24:43][CSettingsView::checkSimPaths]: Validate all sim-path entries …
Received REST error from server.
[2024-07-29 04:24:43][Web Service: 1][403] - CDataCycle::tryGetCurrentCycle::<lambda_35ed7c332bc1529316ae1e3dc0504d86>::operator () [cdatacycle.cpp:71]: Web Service Error.
[2024-07-29 04:24:43][8][403] - CInitializer::initializeDataCycle::<lambda_19688b76b2e368aa5d3d2365ae8087dd>::operator () [cinitializer.cpp:71]:
[2024-07-29 04:24:43][8][0] - CMainWindow::addMessage [ui\cmainwindow.cpp:1401]: An error occurred when attempting to login. Error code: 403.
[2024-07-29 04:24:43][8][403] - CInitializer::initializeDataCycle::<lambda_19688b76b2e368aa5d3d2365ae8087dd>::operator () [cinitializer.cpp:71]:
Received REST error from server.
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