Connection

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how do I fix this, I am connected and this is new Ive been a subscriber for years

That looks like a very old app. What is that?

Regards,

Stephen

so I reinstalled both but Im still showing 2104 anything I should try ?

Do you mean the AIRAC cycle number with 2104? When yes, than this is correct and the latest one.

Cheers
Richard

The app in your screenshot is not an app we support any longer. That is why I asked what it is. It looks like an old Charts app.

Please uninstall it and then install the current app from Navigraph

Regards,

Stephen

So I did what you asked but the FMS data is still 2104

Thanks joe

I am a bit confused. Your initial screenshot is not from the FMS Data application. So… that is not an issue any more?

My instruction was for updating the Charts app. Not the FMS Data which you are referring to now.

For the FMS Data, 2104 is the current data, like Richard said.

Please be a little more specific. What is not working?

Regards,

Stephen

So I just re installed but FMSdata still states 2104

Thanks joe

Stephen

Sorry for the confusion, I thought 2104 expired on may 19 I guess I was wrong , but the charts are working thanks to your support

Thank you from a supporting customer FYI we met in Orlando

Joe

No problems, ok glad to head Charts are working.

I see what you mean regarding the cycle. However, FMS Data cycle 2105 is due tomorrow May 20 (Navigraph). The current cycle is valid until the new one is released.

Regards,

Stephen