Good morning. I can’t find a suitable section on your forum. I have a monthly subscription and for more than a month, when I open charts it systematically closes. I pay for nothing!
This post was translated with Google Translate.Hello! Welcome to our forum!
This is an English forum, please post in English. As a one-time courtesy, I have translated your post using Google Translate.
Are you using the Charts desktop application? If so, which OS - macOS or Windows?
Kind Regards,
Malte
Ola bom dia, estou com mesmo problema, quando importo para graficos, a tela abre aparece os graficos e logo some, pedindo que eu fale aqui no forum. Atualmente utilizo o Windows 11, eu tinha o programa baixado mas desinstalei, estou tentando abrir pela web.
Hi…,
Welcome.
Please post in English.
Cheers
Ian
j’utilise Windows 10 pro
Last warning: Please stick to English only.
In order to investigate this further, we need you to send some logs from your PC. Immediately after experiencing a crash, please follow these steps:
- Press Win + R
- Type
%appdata%/Navigraph Charts/logs
and press enter - In the Explorer window that opens, locate the
main.log
file - Upload this file to your next post
Kind Regards,
Malte