App crashing on Android device

Charts Beta Testing Charts for Mobile
1

My setup

Let us know which phone you are using and any relevant modifications to the installed OS, if applicable. Xiaomi Redmi note 8.

What I expected to happen.

App open normally to use it without crashing.
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What actually happened

When i try to reopen the app, looks like the map try to load the terrain layer or multiple layers at the same time and then the app crash.

2

So I managed to be able to open the app and then unselect the terrain layer and now its working.

3

Hi,

Please try it again with the terrain layer on, we have enabled some more logging on your account.

Regards,

Stephen

4

Hello, I tried 6 times a few hours ago, it crashed 2 out of 6 times.

5

Hi,

How much memory (RAM) does this device have? It seems to be an out-of-memory issue.

Regards,

Stephen

6

It says it has 4.00GB of RAM