Waiting For Authentication

Can someone please help ? Its Just a spinning circle and will not authenticate

Hello,

Welcome to the Navigraph forums.

Please review the troubleshooting points below to resolve your issue:

  1. If you are using a VPN or proxy settings, please disable them and check again.
  2. Ensure that your system’s date, time, and timezone are set to automatically sync with the internet.
  3. Check your network security applications or router settings to ensure they allow access to the Navigraph server.
  4. Verify that a default browser is set in your operating system settings. You can check this here.

If you continue to encounter issues, please let us know.

Thank you!

Best Regards,
Vishal Ahir
Navigraph

Sir,

having an unusual problem with navigraph and simlink, navigraph charts link just fine to CRJ 700/900 professional I have on my prepard 3D, but with quailtywings 787 its just says navigraph authentication timed out

I did include my simlink logs

[2025-11-12 04:00:15] Navigraph Simlink Addon (v.1.1.40.1707) for P3D (x64) has loaded.

[2025-11-12 04:00:51] Status: -6; Last error: 122
[2025-11-12 04:00:52] Status: -6; Last error: 997
[2025-11-12 04:09:10] Navigraph Simlink Addon (v.1.1.40.1707) for P3D (x64) has unloaded.

Hi,

Please refer to this FAQ to resolve the issue.

Additionally, ensure that the Simlink application is running on your system.

Thank you!

Best Regards,
Vishal Ahir
Navigraph