Hi there,
Please follow the steps below to resolve the issue you’re facing:
- Clean up the Plugins configuration by following the instructions outlined in this link: Unable to sign into Simlink - #16 by vishalahir.
- Reinstall Simlink Plugins for XP11 and XP12.
If you encounter any further problems, please don’t hesitate to let us know.
Best regards,
Vishal Ahir
Navigraph