when i try to sent my problem to [account@navigraph.com they send me that email. Hi,
Thank you for your email.
Your support request (28277) has been received and is being reviewed by the Navigraph Account Support Team.
This channel is used for account support issues. For technical questions, please search the https://forum.navigraph.com/ and if not covered, post as a new topic, where technical queries are handled. We have better screenshot facilities and a wider audience including our developers with potential solutions there.
If you haven’t already informed us of your account email and username, please update your ticket and we will be able to help you more efficiently. You can at any time add additional comments to this ticket by replying to this email.
While you wait, perhaps you want to review some of the Frequently Asked Questions we have collected on our website. You can find them here: Navigraph
To better assist you, could you please provide your question in English if you haven’t already done so.
This will help us to fully understand your inquiry and provide a more accurate response.
We normally respond within two working days, but often faster.
We are looking forward to helping you!
Kind regards,
The Navigraph Account Support Team,so i return here , can i know what is the user name they ask when i want to import data .