Hello, Today when trying to install the new AIRAC for the professional CRJ for MSFS, after downloading the installer, having selected the MSFS option, it says that it has not found the path to the selected simulator. How to solve this problem? [imagem_2021-03-26_131229]

Ladies and Gentlemen, a new installer is uploaded and this version should fix the wrong message, that the Aerosoft CRJ is not installed. Please, when able test this new installer and when you still have any error-message, please upload the log-file here. Log-file location: goto in the %temp% fol…

Richard, When I installed MSFS, the Comuidade and Official folder are at another address as I showed you in the image from the last post. However, the CRJ is installed on another path that in my case is … D:\Kronus\FS2020 [imagem_2021-03-26_180056] I don’t know if that was the question but I ho…

Ok, thanks Petro … That looks good. So, have you bought the CRJ via a webshop or via Marketplace? When via Marketplace: You should look into the Official folder for Aerosoft-CRJ When via Webshop: Look into the Community folder please Richard

No, I bought it on the MSFS market, I think you still don’t understand. I mean the “official folders” and “community folders”. In the case of the official, everything you buy goes to them … See the path from where the CRJ was installed D:\Kronus\FS2020\Official\Steam\aerosoft-crj [imagem_2021-0…

Hi Petro, yep, the path is correct and we check EXACTLY this parh to identify if the addon is from Marketplace or an webshop. The strange thing is, why on your screenshot this path (Installation folder) is empty because here should you see at least any path . But you don’t use any unsupported addo…

Hi Richard, I got exactly same problem. Here is the details: MSFS is steam version. CRJ bought from MSFS market. MSFS location: F:\Games\Steam\steamapps\common\MicrosoftFlightSimulator\ CRJ location: F:\Games\Steam\steamapps\common\MicrosoftFlightSimulator\Packages\Official\Steam\aero…

Kenny, what a great report … Thank you, thank you, thank you … All details in one report, great. One more request: Please can you upload your usercfg.opt file - it’s located in the path #5 from your list. After that I have all and it looks a typical bone working example. Thanks to you and all he…

Richard, This is my file. UserCfg.opt (3.4 KB) Thanks. Kenny

Hi again Kenny, thank you very much … I have one more request please because I know your system now very well: Can you re-download the installer from the webpage run the setup till the error message goto in the %temp% folder look for the latest “Setup Log 2021-03-xx #yyy.txt” file (xx = the day, …