Hello Juan! Welcome to our new forum.
Sorry to hear that you’re experiencing issues with our software. To be able to assist you in finding a solution to this problem, I’d like to ask you to provide the log files from the Simlink application which is used to connect to the simulator.
You can find these logs by following the steps below:
- Press ⊞ Win+R
- Enter
%appdata%/Navigraph/Simlink/logs - Press enter
Please attach the latest log to your next reply, and I’ll investigate the issue!