Almost every month, I get a notification that my payment has been refused by the bank. Then, I get a text from the bank’s fraud department asking if it’s a legitimate transaction. Unfortunately, by then, the damage has been done, and I have to go through a bunch of crap to redo the payment from the Navigraph website, because their clearing house has a cached decline, and it keeps sending that. It’s a huge pain in the ass, and I don’t know what Navigraph needs to do to make the banks happy with their billing system, but it REALLY NEEDS TO HAPPEN!
Hi…,
For account issues, please send an email to account@navigraph.com with details.
We shall be happy to help you there.
Cheers
Ian