Same problem here. Version 8.38.1 iOS is flakey. Sometimes doesn’t show the route, nor the maps. Works fine on the PC side, but that one is version 8.38.0. Just happened on the iOS update.

Hello @here! We have now pushed updates to iOS and Android apps; they should be available on the Apple App Store and Google Play. Please try this update and let us know if you have any further issues! The update contains further improvements over the beta provided here earlier, so it is recommende…

It is currently expected that the behavior is not predictable. We are still working on a fix for this, but we should have something working for you before the weekend!

Yeah I have tried everything and now never get route displayed in Charts app on my IPAD. Before it was like 1/10 now none. I get a pink arrow on a white blank map. Appreciate your work through though. Take Care.

We have a fix that will soon be available for testing, but Apple is currently preventing us from releasing it. We’re working on that, and hope to have something for everyone in here before the weekend!

Thank You… No Problem I am a patient person. Eric

As mentioned in another thread, I have what seems to be the same issue on my Samsung Galaxy Tab S10 Plus Android. Where I end up with a completely white and blank Navigraph map after having another app in focus and then switching back to the Navigraph charts app. It doesn’t happen every time but mo…

Back up and running sir! Great Job! Eric

We’re happy to hear it, but we have not yet changed anything, and the bug is still there. Apple is still holding our update hostage, but I will keep you posted if they decide to do anything about that during the weekend! @WebMaximus , we shall look into Android separately soon enough. I will let yo…

Thanks buddy, appreciate that :+1:

Interesting why it just started working all of a sudden. Anyhow, have a good weekend and good luck with your negotiations with Apple. :grinning:

Navigraph

iOS/iPadOS v8.38.1 Issues with route and map layers

Charts General

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