This exactly aligns with what I believe to be the issue. Opening and closing the panel is not an issue, but when you restart the simulator there is a chance that it will lose track of the fact that it has shown you the new feature already. This is unfortunately out of our reach, and it has been a headache in the past with the panel forgetting that you have even signed in…
See this post for example, perhaps the mentioned solution there can help in this case too!