today i wanted to install Charts again and it keeps saying Navigraph Charts cannot be closed. Please close it manually… The Old Charts is deinstalled. And nothing is running in the background.
Restarting the Pc does not work aswell.
already used the Task Manager to check if anything is still running it isnt. Did the procedure exactly like that still doesnt work. Firewall and Anti-Virus is fully disabled. Simlink installation is working just fine.
It seems to be a bug with the third party installer library we are using affecting some users. We are still researching a solution. You are the only report so far.
Could you try running the installer as admin (right click > Run as administrator)?
While we try to pinpoint the issue, please use the web app https://charts.navigraph.com which is functionally equivalent to the desktop app.
Hey Dennis, so i tried something very simple and it actually worked. I got all apps installed once i moved the installer out of the downloads folder and into another drive (i choose the M.2 i have the sim on) then opened it there.
Somehow this worked with no issues at all. Seriously not sure why it wasn’t running out of the downloads folder but it did on another drive