FMS data manager can not login

Hi…,

Check you are entering email, and not username.

Also please see FAQ - No subscription indicated , when you have a valid subscription.

If no joy,

I suggest a fresh start using exact procedure below:

Please disable any Antivirus and firewall. Uninstall AV if needed.

Use Windows to uninstall FMS Data Manager. Specifically:

  1. Press Start and open Apps & Features.
  2. On the right hand side, open Programs and Features.
  3. Find Navigraph FMS Data Manager in the list, select it, and press the Uninstall button above.

If they exist, delete folders:
c:\ProgramData\Navigraph\FMSClient and c:\Program Files (x86)\Navigraph\FMS Data Manager.

Download and install latest FMS Data Manager .

Please let us know how you get on.

Cheers
Ian